It doesn't get any better!!
When sending in my info to make my first rifle purchase I sent everything under the sun, except for proof of citizenship/place of birth.. Of course I was gathering everything to mail while sitting within 3' of my passport..
After discovering my error after the mail was gone, I contacted CMP customer service, and was quickly replied to by Lynne Williams, the customer care Manager at the CMP South location..
I haven't been so impressed with customer service in a long time. She not only gave me several options to get my passport info to her, she personally informed the others to keep an eye out for my info so that the passport could be matched up with everything else.
That's personal service!!!
So, if you haven't sent info into CMP for a rifle/ammo/anything else, I hope this letter of praise makes you more comfortable with the process...
Even if you're a slight idiot (like me) you have someone on the other side watching your back..
Well Done Lynne and CMP!!