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Old 01-25-2008, 07:22 PM   #1
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Classic Arms Service A+++

I have to give classicarms.us some praise.

I recently ordered a few Ak's and some other toys from them all of which looked great, but one of the Chrome Yugo's was not working properly. It would fire properly but would not chamber another round.

I called Classic arms sales department and told the lady about my problem. She confirmed my address and said Ups would pick it up from my house.

I was expecting to have to bring it to my ffl dealer and have them ship it back to C,A and then have to pay a fee and shipping. I didn't have to pay one cent. They paid for the shipping both ways and had the rifle back to me within 9 days.

Inside the package there was a hand written letter explaining that the guys in the custom shop had forgot to put a part back in the rifle while chroming it, and that the part had been replaced. They also apoligized for the inconvenience and gave me a promag, and a regular metal ak magazine for the hassle.

Classic arms went above and beyond to fix my problem and i will definitely be dealing with them in the future, and hope some of you may consider this when purchasing a rifle from an online dealer.
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Old 01-25-2008, 11:53 PM   #2
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Thats realy good to hear. Is the inside chromed also?
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Old 01-25-2008, 11:57 PM   #3
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Thanks for the service report B.T.
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Old 01-26-2008, 12:02 AM   #4
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Now that's how you keep a customer and where word of mouth will bring in even more new ones.

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Old 01-26-2008, 11:53 AM   #5
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Quote:
Originally Posted by GlockMeister View Post
Now that's how you keep a customer and where word of mouth will bring in even more new ones.

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Amen, I was about to order a a saiga 308 from centerfire.com, but i'll pay the extra 20-30 bucks to deal with someone that i know will stand behind their products.

I told my dad about it and he was extremely impressed "his gun" and said he would definitely be doin business with them again.
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Old 01-26-2008, 12:04 PM   #6
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i have ordered alot from classic arms their great to me to.
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Old 01-26-2008, 03:23 PM   #7
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Im glad to hear that. Ive been wondering if they would be a good company. Now i am considering buying form them.
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Old 01-26-2008, 10:49 PM   #8
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do you need a FFl to order from them or just have things shiped to someone with a FFL?
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Old 01-26-2008, 10:59 PM   #9
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do you need a FFl to order from them or just have things shiped to someone with a FFL?
In going to their website, it says this ( I copy and pasted it in) "FFL REQUIRED FOR ANY FIREARMS PURCHASE". So as long as the address you send it to, is an FFL holder, and you've gotten your FFL to order it for you, or gotten your FFL to send them a copy of his FFL first, I would think that should do. No matter what though, it has to be sent to a FFL, that's the main thing. If it were worded like this, you must have an FFL to purchase firearms,I would take that to then mean only people with FFLs could buy from them.

Of course, if it were me, I'd call or email to be sure of what I needed to do.

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Old 01-26-2008, 11:05 PM   #10
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thanks GM i thinkill take you advice and call them just to make sure ive gotthings straight
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Old 01-26-2008, 11:52 PM   #11
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Originally Posted by squirrelbaster View Post
thanks GM i thinkill take you advice and call them just to make sure ive gotthings straight
If you have your C&R License they can ship some of the milsurp rifles that are eligible, but if you're like me they just ship to your local dealer who will charge you a transfer fee usually from 15-25bucks.

The good thing about buying from online vendors is you don't have to pay sales tax so that usually covers your shipping expense.

Your dealer has to fax over his license information to classic arms before you can make your order.
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