I've had a Condor machete for a while, sharp as the devil's tongue! Love the thing, but recently it broke. So I contacted their sales dept. and they asked for a picture of the broken blade along with length. In a few days they had shipped me a replacement. I got it in a few days ago, and it's sharper than the last one! Cut myself on it (pretty good too!) before I got it out of the packaging! (well, that's out of the way!)
Attached are pictures of both.
The replacement is more handsome than the original!
I have to say, I couldn't be happier with their product or service!
I ordered one of their Rodan knives that I'm eagerly awaiting, and while I have no doubts about the quality based on so many positive reviews, it's also encouraging to hear of good customer service experiences.
I didn't, . My friend, who had given me the machete as a Christmas gift, broke it clean in two, without warning, while using it to cut fire wood (probably a heavy application for the blade to start with). I also suspect that they there must have been some manufacturing defect, some micro fracture as a result of a heat treating mistake or flaw in the steel manufacture.
The blade has seen some use though, and has been a good one. Unless this one breaks in the same way in the next 5 years, I'll continue to give the company my support.
It has been so much easier to use and so much more effective than any other machete I have used I may continue to use them even if I continue to break them!
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Get the largest caliber you can fire accurately, rapidly, in the largest gun useful for the purpose.
They seem to have a good variety of products ('cause you can never have too many slashy/stabby things) and I need to replace a lost Cold Steel Bushman. Their Golok Knife has my interest currently, I think they will be getting my business
4Likes
Dang Good 
a nice machete with customer service 
. My friend, who had given me the machete as a Christmas gift, broke it clean in two, without warning, while using it to cut fire wood (probably a heavy application for the blade to start with). I also suspect that they there must have been some manufacturing defect, some micro fracture as a result of a heat treating mistake or flaw in the steel manufacture. 
