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Old 12-29-2007, 06:22 PM   #1
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Unhappy simmons warranty

I have a simmons 4x (can not remember for the life of me what model) Its on my model 6o marlin, i had this scope on a rws pellet rifle, the zero started to drift, it would hold a good 5 shot group, and then it would change by 2 or 3 inches, i checked rings and mount, all fine, so i decided to see if it could possibly be the gun, i mounted it on my mod 60 (a tack driver, at 25 yards i can take the staples out of a target....really) so after i put the scope on it....same problem! so now i need to send this scope back, problem is i have no paper work on it, it has been on my rws for like 5 years or so, this scope was not dropped or bumped, so i don't know what its deal is, but i guess i need a new one.... so where in the world do i send it? do i need to call them, or just send it with a letter explaining the problem? usually i would send it through a retailer, but i can't even remember where i got it.
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Old 12-29-2007, 06:26 PM   #2
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If the scope was intended for rimfire or centerfire cartridges, the RWS may have turned it to toast. Standard scopes are not meant to work witht the recoil force of air guns. This may make it a loosing battle to warranty.
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Old 12-29-2007, 06:33 PM   #3
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Agreed. Air guns tend to have a back and forth recoil that many scopes can't handle.

I've seen many people get upset about this on various boards. "Thar ain't no way, no how a little ol' BB gun gonna break ma 30 dollar scope from Wal-mart". :eek"
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Old 12-29-2007, 06:37 PM   #4
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well, the scope held up very well for the years it was on it, it wasn't till recently that it gave me problems... guess i'll have to wait and see what they have to say
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Old 12-29-2007, 10:59 PM   #5
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simmons will fix it no problem just send it in explaining what scope is doin
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Old 12-29-2007, 11:39 PM   #6
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Unhappy poore warenty

it has become my recent bad experience that simmons has become a poor example of warenty honoring co. i have shot out a few simmons scopes on a ruger 77 skeloton stock and up till recently never had a problem with warenty repair or replacement but then they refused warenty to repair with out a receipt, who keeps receipts for something like that two years? i asked if i could get credit towards an up grade for the a-teck again not with out the receipt i realy liked the 44mm obj allowing low rings with larger obj. but no more simmons scopes for me my two cents
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Old 12-29-2007, 11:47 PM   #7
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They probably have had so many returned that there being hard ball now.
I just bought a Simmons 8 point to go on a 22 now I wish I hadn't...A.H
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Old 12-30-2007, 09:34 AM   #8
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well, now that i think about it i have two that need to go back... i have an aetec that came off my 7mm mag that will no longer adjust,I looked at their customer service page and it states that you need a bill of sales. I think i am going to contact a friend of mine who has a gun shop that carries these and see if he can give me a bill of sales to use, he carries them, and i really can't remember if it is him that i got them from in the first place. kind of a pain, who really keeps these things? Why put a lifetime warranty on something if your not really prepared to honor it? i mean if its clearly a product of theirs and its broke, with no physical damage, it should be covered regardless.
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Old 12-30-2007, 12:06 PM   #9
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airguns are responsible for more senseless scope deaths than any other thing i can think of.
ive done it too......
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Old 12-30-2007, 12:34 PM   #10
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Simmons is the greatest imitator of a scope manufacturer I know of.As to warrantee,they just have promises,no action.They also immitate fanufacturing scopes for other companies,actually they buy from the same junk Chinese factory as Tasco and others do.A fool and his money are soon parted. sam.
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Old 12-30-2007, 12:37 PM   #11
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air guns are definately scope killers, but simmons does sell junk.
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Old 12-30-2007, 03:13 PM   #12
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i like their aetec line, at least till it broke....hmmm
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Old 12-30-2007, 06:26 PM   #13
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i buy bushnell over simmons
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Old 12-30-2007, 11:09 PM   #14
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guess in the future i will too.
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Old 01-03-2008, 08:11 AM   #15
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ok, so i called simmons, what a joke, these jerks! what a pain. no warranty work on scopes without a reciept. so i have been calling around to some dealers i know in hopes that i could get a dealer exchange. What is the point of a lifetime warranty, if they dont intend to honour it?
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