Bass Proshop GRRR!

ArkansasHunter · 08-10-2009, 05:46 AM

Quote:

Originally Posted by Chapman87

Troy sometimes your posts are just a little too immature.

I already apologized for what I said because he said how it really went down.

And if a manager is already helping a customer that is legit, hes busy. You cant wait a few minutes?

Champman I'll stand with you buddy. I worked in the Services Industry for 28 years and I can see both sides.
Yea I know the consumer is always right but I for one believe there not "always" right.
After leaveing the above industry I was an assistant manager at national discount retailor.

I'll just say this and thats theres quiet a few consumers that will try to pull the wool over your eyes and that in turns creates problems for all consumers and store employees.

It's not a perfect world even when you bend over backwards to kiss the customers ass you still can't please everybody.

Though the customer is King they don't always play fare either.

Lastly I would of sold all the primers as promised but I would of kindly mentioned the company currently had a limit until the demand returned to normacy.

In case the customer decided to come back again for more.

TinCan Assasin · 08-10-2009, 01:38 PM

Quote:

Originally Posted by Chapman87

I love how people think they deserve everything and then some. Just because an associate said you could have the whole box, which was his mistake, you couldnt just follow the rules? You had to call a manager (which are always very busy) and complain to him/her? You should have just had your brother buy you one from the beginning. Why make such a big deal?

I've been in retail for 10 years. The customer is always right. Even when he's wrong.

TCA

big shrek · 08-10-2009, 02:16 PM

Quote:

Originally Posted by petrol

Those of you who live outside of LA be grateful. it took me forever to find a 'witches tit' for a project I was doing. (turns out it'd called a reamer here, but my description was good). literally about 6 months and 100 stores. anyway I have it now.

If you'd have called it a "Reamer" in LA...they might have "reamed" you!!! LMAO

Or sent you to the local sex toy shop...ROFLMAO!!!!

jim433 · 08-10-2009, 02:20 PM

I agree with you Troy on this. Lately I have been checking my grocery reciepts everytime I goto the grocery store. It seems like about 20-25% of the time I get over charged on something. My friend told me he thinks they ran ads for things on sale, but don't mark things down on purpose. I thought he was crazy when he said this. Now I agree with him. I'm sick of getting over charged one out of four times I go shopping. Then the customer service has an attitude with you. I used to tell them as they ring it up that I was over charged. Now I just wait till there done ringing me up and go right to customer service and get my money back ,plus you get 10x the difference. It gets really annoying..and good for your wife doing that with the turkeys.

ACfixer · 08-10-2009, 02:30 PM

I hate that too Jim, same stuff happens to me and about as often. I would chock it up to random errors except that if it were random then I would be undercharged just as often... never happens that way.

As far as Bass Pro, EXACTLY the same thing happened to me! I happened to be with my girlfriend and the person at the counter said "we have the 1,000 but I can only sell you 500". I asked why they didn't mention that over the phone... He asked who I talked to and would I like to speak with a manager etc. to which I said, "no thanks, I'll take the 500". Before he could even finish putting the primers in the bag my GF spoke up and said "I'd like 500 primers please". All's well that ends well.

DaTeacha · 08-10-2009, 02:58 PM

I read Troy's post about his wife's action and immediately thought of a time when I was just starting on the single parent road - two daughters. The kids were old enough to be home alone for a while - junior high age - and I was in town running errands. I swung through McDonalds drive through to pick up some lunch. I had a special order, and politely parked and waited in the special parking area. By and by they brought the order out and I was on my way home. Got home, unpacked things, discovered they had really screwed up the order. I was not happy. If you ever tried to raise two early teenage daughters by yourself as a male parent, you might understand the level of unhappiness I felt.

Next day, I took the truck and boat trailer back to McDonald's, around lunchtime on a Saturday. I went through the drive through, ordering my special order again. The kid asked me to pull ahead and park. I pointed out that the boat and trailer behind my truck precluded such action on my part. The kid pointed out that the boat was blocking the ordering microphone. I smiled and told him about the screwed up order the previous day and that I was going to sit right there until they got it right, then pay my bill and be on my way. He called the manager, who threatened to call the police to have me move. I asked him how it would look in the local paper if there was a story about how the police responded to his non-emergency call and asked me to move in less time that it took his staff to put a plain hamburger together. He was not happy. I smiled. He got my order put together immediately.

Nice? Not at all. Mature on my part? Not at all. Will the order fillers at McDonald's do a better job in the future? They always got it right the first time after that, so apparently someone got their chewed on a little.

Troy, tell your wife if she ever gets tired of you and California, we have a place for her here in Ohio. The country needs more women like that.

CrazyIvan · 08-10-2009, 03:39 PM

Quote:

Originally Posted by Chapman87

I love how people think they deserve everything and then some. Just because an associate said you could have the whole box, which was his mistake, you couldnt just follow the rules? You had to call a manager (which are always very busy) and complain to him/her? You should have just had your brother buy you one from the beginning. Why make such a big deal?

If a vendor tells you something on the phone, they sure as hell better stick by it.

If they have an ignorant sales associate, then they should know about it.

There is no such thing as company policy. It is not law. If you say something, DO IT!

NRAJOE · 08-10-2009, 04:05 PM

I'm not impressed with the bASSpro in my area...was supposed to be like Cabela's in Dundee....not even close.

But the one in Auburn Hills is awesome....

Archetype_wyo · 08-10-2009, 04:36 PM

I worked at Ace Hardware for 4 years and did keys, mixed paint, ran the til did it all. One time was just stupid and really pissed me off royally. This guy and his girlfriend picked out a color of paint and I mixed up had to be like 4 or 5 gallons of it at least it seemed. Well he painted and used up a good 90% of the paint and his girlfriend decided she didn't like the color of it on the wall. This retard had the gall to come in with the paint cans and ask for a refund and ask for compensation for his time spent painting. Needless to say he left very unhappy because he got neither. Moral of the story? If you decided to paint, you better be hell-bent on that color.

08-10-2009, 02:58 PM	#26
DaTeacha Senior Member Join Date: Aug 2008 Location: near Funk, Ohio Posts: 3,889	I read Troy's post about his wife's action and immediately thought of a time when I was just starting on the single parent road - two daughters. The kids were old enough to be home alone for a while - junior high age - and I was in town running errands. I swung through McDonalds drive through to pick up some lunch. I had a special order, and politely parked and waited in the special parking area. By and by they brought the order out and I was on my way home. Got home, unpacked things, discovered they had really screwed up the order. I was not happy. If you ever tried to raise two early teenage daughters by yourself as a male parent, you might understand the level of unhappiness I felt. Next day, I took the truck and boat trailer back to McDonald's, around lunchtime on a Saturday. I went through the drive through, ordering my special order again. The kid asked me to pull ahead and park. I pointed out that the boat and trailer behind my truck precluded such action on my part. The kid pointed out that the boat was blocking the ordering microphone. I smiled and told him about the screwed up order the previous day and that I was going to sit right there until they got it right, then pay my bill and be on my way. He called the manager, who threatened to call the police to have me move. I asked him how it would look in the local paper if there was a story about how the police responded to his non-emergency call and asked me to move in less time that it took his staff to put a plain hamburger together. He was not happy. I smiled. He got my order put together immediately. Nice? Not at all. Mature on my part? Not at all. Will the order fillers at McDonald's do a better job in the future? They always got it right the first time after that, so apparently someone got their chewed on a little. Troy, tell your wife if she ever gets tired of you and California, we have a place for her here in Ohio. The country needs more women like that. __________________ Teach NRA -- If you're reading this, you should be a member. United, We Stand.

08-10-2009, 04:05 PM	#28
NRAJOE Senior Member Join Date: Apr 2002 Location: Toledo,OH Posts: 19,882 Blog Entries: 1	I'm not impressed with the bASSpro in my area...was supposed to be like Cabela's in Dundee....not even close. But the one in Auburn Hills is awesome.... __________________ U.S. Army 1976-1979 237th Combat Engineers Heilbronn, Germany

08-10-2009, 04:36 PM	#29
Archetype_wyo Senior Member Join Date: Nov 2008 Location: Buffalo, Wyo Posts: 2,534	I worked at Ace Hardware for 4 years and did keys, mixed paint, ran the til did it all. One time was just stupid and really pissed me off royally. This guy and his girlfriend picked out a color of paint and I mixed up had to be like 4 or 5 gallons of it at least it seemed. Well he painted and used up a good 90% of the paint and his girlfriend decided she didn't like the color of it on the wall. This retard had the gall to come in with the paint cans and ask for a refund and ask for compensation for his time spent painting. Needless to say he left very unhappy because he got neither. Moral of the story? If you decided to paint, you better be hell-bent on that color. __________________ The great object is that every man be armed. Everyone who is able may have a gun. —Patrick Henry

08-10-2009, 02:20 PM	#24
jim433 Senior Member Join Date: Mar 2008 Posts: 150	I agree with you Troy on this. Lately I have been checking my grocery reciepts everytime I goto the grocery store. It seems like about 20-25% of the time I get over charged on something. My friend told me he thinks they ran ads for things on sale, but don't mark things down on purpose. I thought he was crazy when he said this. Now I agree with him. I'm sick of getting over charged one out of four times I go shopping. Then the customer service has an attitude with you. I used to tell them as they ring it up that I was over charged. Now I just wait till there done ringing me up and go right to customer service and get my money back ,plus you get 10x the difference. It gets really annoying..and good for your wife doing that with the turkeys.

08-10-2009, 02:30 PM	#25
ACfixer Global warming enthusiast Join Date: Apr 2008 Location: Turning base to final -KAPV- Posts: 790	I hate that too Jim, same stuff happens to me and about as often. I would chock it up to random errors except that if it were random then I would be undercharged just as often... never happens that way. As far as Bass Pro, EXACTLY the same thing happened to me! I happened to be with my girlfriend and the person at the counter said "we have the 1,000 but I can only sell you 500". I asked why they didn't mention that over the phone... He asked who I talked to and would I like to speak with a manager etc. to which I said, "no thanks, I'll take the 500". Before he could even finish putting the primers in the bag my GF spoke up and said "I'd like 500 primers please". All's well that ends well.