Old 08-27-2009, 05:07 PM   #1
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I recently concluded a very frustrating transaction with these guys:

www.usmilitarysurplus.com

AKA: Appalachian Tactical


I usually buy military ammo cans at local gunshows but in this case I ordered a two each .30 cal and .50 cal boxes from USMILITARYSURPLUS.COM back in the third week of June. The first shipment was sent USPS and never arrived. Each time I called the seller he told me to wait another week for delivery. After three weeks he agreed that it was probably lost (assuming that it was ever actually shipped) and he agreed to send a replacement shipment via UPS.

He gave me a tracking number but several weeks passed and nothing arrived. The tracking number yielded a shipping destination was not my home state and city. When I called, I was told that there was a shipping screw up and my stuff would go right out. He told me that the .30 cal and .50 cal boxes were packaged seperately but both were on the same tracking number.

When the shipment arrived there was only one carton and it contained only the two .30 cal ammo cans. There were no .50 cal cans. The .30 cal cans were very rusted and dented and one was so badly rusted that there were actually holes rusted right through the bottom. So much for the description which claimed that they were in used but good condition.

When I called I was told that the .50 cal cans must have been lost and they promised to ship two more. They gave me a another UPS tracking number. I checked the UPS tracking site daily but all it said was "billing information received." Finally, after a week passed the UPS tracking site message changed to one that said "shipment voided".

When I called to complain, theyclaimed a screw up in the warehouse and gave me yet another UPS tracking number which actually prooved to be valid and the .50 cal cans arrived in about five days.

The website described the .50 cal cans as "#1 condition". Both had lots of rust. The bottom of one was so bulged the can rocked and would not sit flat. The other had dents that looked as if it had been hit with buckshot and irt was so distorted that it was almost impossible to open and close. I had to straighten, pound out dents, sand and paint to make them even functional. I plugged the holes in the rusted through .30 cal can with JB Weld and after sanding and repainting it looks OK.

If you are bold enough to deal with these guys I hope you have a better experience than I had. Their performance reminded me of the old Florida Gunworks...two months of delays, misinformation, and mistakes compouded by product that did not meet my expectations. They did offer to replace the can that had rusted through but I really did not want a continuing relationship with these guys so I declined their offer and fixed it up myself.
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Old 08-27-2009, 05:44 PM   #2
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No, I've never dealt with them, but thank you for the feedback on your experience. Where are they located? I can't find that info on their web site. When I buy on line, I try to look for a Mom & Pop operation that has a physical address associated with it. Thanks again.
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Old 08-28-2009, 08:49 AM   #3
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Old 08-28-2009, 09:26 AM   #4
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I would of gave up on them along time before you did Sir.
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Old 08-28-2009, 05:32 PM   #5
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I'd like to see, or maybe have a forum specifically for this about places we've bought at, online mainly, and just what our experience was with the site.

Maybe in doing something like this, we can help each other avoid such things and all have and get a better online buying experience and weed out the bad vendors?

Thanks for the heads up acdalzell.

If this might be the thread for such a thing, I had a horrible first time experience with buymilsurp.com. I'd add, they too have had more then one business name. There just might be a reason for that?

Anyhow, all I did was need and order a SKS 17" cleaning rod, and with the order request they pack it carefully to prevent it from arriving bent to avoid having to deal with getting a replacement.

Next thing I knew, they canceled my order and wouldn;t ship one to me at all?
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Old 09-14-2009, 02:35 AM   #6
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I'd like to see, or maybe have a forum specifically for this about places we've bought at, online mainly, and just what our experience was with the site +111
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