Old 09-30-2009, 10:00 AM   #1
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Now that's customer service!

No good deed should go unmentioned.

I bought a used ADG bench rest through craigslist. It was missing the pad/strap that goes on the back to brace the buttplate.

So I e-mailed ADG asking how much for a replacement- they're sending one to me FREE. No postage charge, no charge for the item. They're very first reply was simply, "Where do we send the replacement?"

Wish more companies were like this.
ADG Sports
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Old 09-30-2009, 12:08 PM   #2
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For sure, I hate getting burned from some-one...
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Old 09-30-2009, 03:53 PM   #3
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not alot of companies do that now some will send you the item for free.... if you pay for shipping and handling.
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Old 09-30-2009, 04:56 PM   #4
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Quietman, that is the one I returned last week....
Thanks for the reference...It is always good to know companies with a honest reputation.....
I do like their carry cases...
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Last edited by blueice; 09-30-2009 at 05:07 PM.
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Old 10-01-2009, 11:44 AM   #5
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Sounds like a great company !!
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