I've tried calling Rossi Customer Service on and off for three months. I am always put on hold and have NEVER spoken to anyone and can't get anyone to call me back. Does anyone know of a working customer service number?
The one on their website is 305-474-0401 but all you get are recordings telling you to hold.
The reason for this is I need to order new sights for a matched pair 22/410 that I have. Apparently Rossi uses a special dove tail size that no after market supplier has bothered to copy.
Liberty is for those that claim it.
That's sad. 203 views and no one knows how to contact their customer support?
I do not own any Rossi products, so I do not have any experience with their CS department. I would suggest though that if you have a warranty related problem on a new firearm that you purchased from a dealer that you get that dealer involved with your CS issue as well. They perhaps have different contact numbers and addresses than what you as a consumer are provided with.
I hate those automated answering systems! Our corporate office had it because the only calls they received were from field stores & we had all the necessary extensions, etc. But when a customer called a field office, a real person answered! Rossi could easily set up a customer service line the same to do that also.