I've tried calling Rossi Customer Service on and off for three months. I am always put on hold and have NEVER spoken to anyone and can't get anyone to call me back. Does anyone know of a working customer service number?
The one on their website is 305-474-0401 but all you get are recordings telling you to hold.
The reason for this is I need to order new sights for a matched pair 22/410 that I have. Apparently Rossi uses a special dove tail size that no after market supplier has bothered to copy.
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Liberty is for those that claim it.
That's sad. 203 views and no one knows how to contact their customer support?
I do not own any Rossi products, so I do not have any experience with their CS department. I would suggest though that if you have a warranty related problem on a new firearm that you purchased from a dealer that you get that dealer involved with your CS issue as well. They perhaps have different contact numbers and addresses than what you as a consumer are provided with.
I hate those automated answering systems! Our corporate office had it because the only calls they received were from field stores & we had all the necessary extensions, etc. But when a customer called a field office, a real person answered! Rossi could easily set up a customer service line the same to do that also.
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