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  1. Off The Reservation
    A couple days ago I started a thread titled “Customer Service Sucks.” It was interesting, and a bit depressing, to see how many of us are experiencing similar frustration with the general downturn of customer service in the US. This thread, however, is intended to go the other direction, to...
  2. Off The Reservation
    PaleHawkDown left a post yesterday lamenting how he really missed the 90s, and his list of examples was spot on. One thing I would add to his list that has changed for the worse since the 90s is customer service. What is going on in this country? Customer service really sucks now. Here are...
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