Joined
·
16,485 Posts
Sorry to hear you're having issues. I can say I don't have a Para and have yet to deal with them. I'd add, remember, even though you may not think you have to or should, YOU'LL CATCH MORE FLIES WITH HONEY. As they say. 
As for Ruger, only had to deal with them once and I had no issues. In that instance I'd purchased a Ruger New Model Blackhawk and the top had rust under the bluing. They fixed it the first time but when they sent it back they sent it back with an extra cylinder chambered in .45acp. Upon calling them I was told to send it back because my model wasn't one that had or came with an extra cylinder. They paid for everything both ways but it was an inconvenience. Of which I expressed and when asked what they could do to make it better I said, make sure that extra cylinder is timed to my gun and send it back again with it. lol WHICH I'D ADD THEY DID!!! And they were friendly in all respects.
Had to deal with S&W. No issues other then it took sending the item in twice to get it resolved to my satisfaction and in order to get it to that satisfaction it took slamming them on their facebook page. lol
With the S&W SW1911PD it was originally sent back because after having it on my side under my jacket in an OWB Blackhawk Serpa II the rear of the slide developed rust. S&W gladly took it back paying for everything both ways and they too were friendly in all respects.
Problem was, when I got it back, after 2 weeks I think it was, ito me, it didn't look like they did a **** thing to it. So I liked their favebook page and himmed and hawed as to whether or not to clam them there. I kept seeing their postings about how well this shooter of theirs was oing and how this shooter loved this gun and this and that and well, I just couldn't take it anymore. So, I started slamming. One thing I said was, I'd be just as happy with my SW1911PD if it didn't have rust on it. lol Anyhow my point, Julie Golob sent me a private message via facebook and suggested and asked I call Paul Pluff directly and explain my problem and that he'd take care of me. So, I did.
I explained all of the above and that I'd gotten it back and it looked no different then when I'd sent it in. He said he'd have a pick up tag sent to me and have it so the gun would go directly to him and he'd take care of it. WHICH, HE DID!!!
So, I always start with honey. When that doesn't work, then I will get nasty. After all, THEY KNOW THE BEST FORM OF ADVERTISING IS WORD OF MOUTH. AS WELL AS THEY ALSO KNOW IT CAN BE THE WORST FORM OF ADVERTISING IF A CUSTOMER IS UNHAPPY.
I will assume you're letter to the CEO will get you results. As to whether or not they'll be results to your satisfaction, we will have to wait and see.
One thing I'd like to add regarding Ruger is this. I like the fact you can now, and it's been this way for a while now, but you can directly email the CEO...
Those are the only two manufacturers I've had to deal with and even though I had an issue with one, I am happy with the ifnal result. I can't hold the company, S&W, liable for something an employee did or in this case, didn't do. After my emotions died down and I'd had the gun back a while I'd gotten to thinking that it as probably the person who got my gun that didn't do anything with it or fix or resolve it to my satisfaction the first time. I'm positive now that someone higher up at S&W never saw and thus said, there;s nothing wrong wit hit just send it back as it is.
And because of that, I felt compelled to and contacted Julie Golob via facebook and apologized for taking the route I did. I also explained why I went that route. I also sent an email to Paul Pluff saying the same thing and thanking him for taking care of me personally. I don't really know if it mattered to them or not. But it did to me and I felt better and that's what counts. After all, again, I can't and couldn't in good conscience hold an entire company responsible for something one person did or didn't do.
One last thing. As far as the magazines go, let me suggest two things. The first, no matter the capacity, I always run 1 less than. The second, in the case of your magazines I would suggest loading each mag several times with say only 10 rounds and load and unled each one like 15 to 20 times each. Then I'd add one round to each one and load and unload them again 15-20 times each. I'd suggest doing that and see if by the time you get to that 14th round it's easier to load them and it will take that 14th round. I'd also suggest if it does, you only load 13. If it doesn't, that you only load 12. I'd also suggest if you only get to 12 or 13 that after mush use, you try and see if it'll ever take that 14th round. And again, whether it does or not, I would suggest not loading it full anyhow.
Granted, you can try this or not and you can take the suggestions or not. Not fully loading my mags to full capacity is just something I refrain from doing. Just my personal preference.
Truth be told, sometimes, SOME MAGAZINES JUST OUTRIGHT SUCK!!! In fact, for me, THE XD MAGS SUCK!!! Or rather, the springs do. When one of Springfield's armorers told me they tell and suggest to officers that they unload and reload magazines in their carry guns once a week I knew right then and there they had issues with them, likely the same issue I was having, that being FTF's, and this was their fix. I have never heard nor has anyone ever told me to or suggested this be done. Not even as a way of exercising the spring as I finally asked if that's what it was she was suggesting I do and if that's basically what she was saying. To which she said. yes.
In the end I just said screw it and bought new Wolff springs, a 10pack of +5%power springs. Brownell's part # 969-000-228WB/manufacturer part # 79504.
And whether or not you this gets resolved to your satisfaction, might I suggest doing the same thing using Brownell's part # 969-760-730WB/manufacturer part # 76073/ This is a 3pack for $17.29.
This link is to all of the above. Just scroll to you model of gun or enter part #'s in search area.
SEMI-AUTO EXTRA POWER MAGAZINE SPRINGS | Brownells
SORRY IT'S SO LONG.
As for Ruger, only had to deal with them once and I had no issues. In that instance I'd purchased a Ruger New Model Blackhawk and the top had rust under the bluing. They fixed it the first time but when they sent it back they sent it back with an extra cylinder chambered in .45acp. Upon calling them I was told to send it back because my model wasn't one that had or came with an extra cylinder. They paid for everything both ways but it was an inconvenience. Of which I expressed and when asked what they could do to make it better I said, make sure that extra cylinder is timed to my gun and send it back again with it. lol WHICH I'D ADD THEY DID!!! And they were friendly in all respects.
Had to deal with S&W. No issues other then it took sending the item in twice to get it resolved to my satisfaction and in order to get it to that satisfaction it took slamming them on their facebook page. lol
With the S&W SW1911PD it was originally sent back because after having it on my side under my jacket in an OWB Blackhawk Serpa II the rear of the slide developed rust. S&W gladly took it back paying for everything both ways and they too were friendly in all respects.
Problem was, when I got it back, after 2 weeks I think it was, ito me, it didn't look like they did a **** thing to it. So I liked their favebook page and himmed and hawed as to whether or not to clam them there. I kept seeing their postings about how well this shooter of theirs was oing and how this shooter loved this gun and this and that and well, I just couldn't take it anymore. So, I started slamming. One thing I said was, I'd be just as happy with my SW1911PD if it didn't have rust on it. lol Anyhow my point, Julie Golob sent me a private message via facebook and suggested and asked I call Paul Pluff directly and explain my problem and that he'd take care of me. So, I did.
I explained all of the above and that I'd gotten it back and it looked no different then when I'd sent it in. He said he'd have a pick up tag sent to me and have it so the gun would go directly to him and he'd take care of it. WHICH, HE DID!!!
So, I always start with honey. When that doesn't work, then I will get nasty. After all, THEY KNOW THE BEST FORM OF ADVERTISING IS WORD OF MOUTH. AS WELL AS THEY ALSO KNOW IT CAN BE THE WORST FORM OF ADVERTISING IF A CUSTOMER IS UNHAPPY.
I will assume you're letter to the CEO will get you results. As to whether or not they'll be results to your satisfaction, we will have to wait and see.
One thing I'd like to add regarding Ruger is this. I like the fact you can now, and it's been this way for a while now, but you can directly email the CEO...
Those are the only two manufacturers I've had to deal with and even though I had an issue with one, I am happy with the ifnal result. I can't hold the company, S&W, liable for something an employee did or in this case, didn't do. After my emotions died down and I'd had the gun back a while I'd gotten to thinking that it as probably the person who got my gun that didn't do anything with it or fix or resolve it to my satisfaction the first time. I'm positive now that someone higher up at S&W never saw and thus said, there;s nothing wrong wit hit just send it back as it is.
And because of that, I felt compelled to and contacted Julie Golob via facebook and apologized for taking the route I did. I also explained why I went that route. I also sent an email to Paul Pluff saying the same thing and thanking him for taking care of me personally. I don't really know if it mattered to them or not. But it did to me and I felt better and that's what counts. After all, again, I can't and couldn't in good conscience hold an entire company responsible for something one person did or didn't do.
One last thing. As far as the magazines go, let me suggest two things. The first, no matter the capacity, I always run 1 less than. The second, in the case of your magazines I would suggest loading each mag several times with say only 10 rounds and load and unled each one like 15 to 20 times each. Then I'd add one round to each one and load and unload them again 15-20 times each. I'd suggest doing that and see if by the time you get to that 14th round it's easier to load them and it will take that 14th round. I'd also suggest if it does, you only load 13. If it doesn't, that you only load 12. I'd also suggest if you only get to 12 or 13 that after mush use, you try and see if it'll ever take that 14th round. And again, whether it does or not, I would suggest not loading it full anyhow.
Granted, you can try this or not and you can take the suggestions or not. Not fully loading my mags to full capacity is just something I refrain from doing. Just my personal preference.
Truth be told, sometimes, SOME MAGAZINES JUST OUTRIGHT SUCK!!! In fact, for me, THE XD MAGS SUCK!!! Or rather, the springs do. When one of Springfield's armorers told me they tell and suggest to officers that they unload and reload magazines in their carry guns once a week I knew right then and there they had issues with them, likely the same issue I was having, that being FTF's, and this was their fix. I have never heard nor has anyone ever told me to or suggested this be done. Not even as a way of exercising the spring as I finally asked if that's what it was she was suggesting I do and if that's basically what she was saying. To which she said. yes.
In the end I just said screw it and bought new Wolff springs, a 10pack of +5%power springs. Brownell's part # 969-000-228WB/manufacturer part # 79504.
And whether or not you this gets resolved to your satisfaction, might I suggest doing the same thing using Brownell's part # 969-760-730WB/manufacturer part # 76073/ This is a 3pack for $17.29.
This link is to all of the above. Just scroll to you model of gun or enter part #'s in search area.
SEMI-AUTO EXTRA POWER MAGAZINE SPRINGS | Brownells
SORRY IT'S SO LONG.
