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Still want to fly? True Stories.

Discussion in 'The Powder Keg' started by Eric, Aug 31, 2002.

  1. Eric

    Eric G&G Newbie

    673
    0
    USA
    The following are actual stories provided by travel agents:

    1. I had someone ask for an aisle seat so that their hair wouldn't get
    messed up by being near the window.

    2. A client called in inquiring about a package to Hawaii. After going
    over all the cost information, she asked, "Would it be cheaper to fly to
    California and then take the train to Hawaii?"

    3. I got a call from a woman who wanted to go to Capetown. I started to
    explain the length of the flight and the passport information when she
    interrupted me with "I'm not trying to make you look stupid, but Cape
    Town is in Massachusetts." Without trying to make her look like the
    stupid one, I calmly explained, "Cape Cod is in Massachusetts, Capetown
    is in Africa." Her response was "click".

    4. A man called, furious about a Florida package we did. I asked what
    was wrong with the vacation in Orlando. He said he was expecting an
    ocean-view room. I tried to explain that is not possible, since Orlando
    is in the middle of the state. He replied, "Don't lie to me. I looked on
    the map and Florida is a very thin state."

    5. I got a call from a man who asked, "Is it possible to see England
    from Canada?" I said, "No." He said, "But they look so close on the
    map."

    6. Another man called and asked if he could rent a car in Dallas. When I
    pulled up the reservation, I noticed he had a 1-hour lay over in
    Dallas. When I asked him why he wanted to rent a car, he said, "I heard
    Dallas was a big airport, and I need a car to drive between the gates to
    save time."

    7. A nice lady just called. She needed to know how it was possible that
    her flight from Detroit left at 8:20am and got into Chicago at 8:33am. I
    tried to explain that Michigan was an hour ahead of Illinois, but she
    could not understand the concept of time zones. Finally I told her the
    plane went very fast, and she bought that!

    8. A woman called and asked, "Do airlines put your Physical description
    on your bag so they know whose luggage belongs to who?" I said, "No, why
    do you ask?" She replied, "Well, when I checked in with the airline,
    they put a tag on my luggage that said FAT, and I'm overweight, is there
    any connection?" After putting her on hold for a minute while "I looked
    into it," (I was actually laughing). I came back and explained that the
    city code for Fresno is FAT, and that the airline was just putting a
    destination tag on her luggage.

    9. I just got off the phone with a man who asked, "How do I know which
    plane to get on?" I asked him what exactly he meant, to which he
    replied, "I was told my flight number is 823, but none of these darn
    planes have numbers on them.

    10. "A woman called and said, "I need to fly to Pepsi-cola on one
    of those computer planes." I asked if she meant to fly to
    Pensacola on a commuter plane. She said, "Yeah, whatever."

    11. A businessman called and had a question about the documents he
    needed in order to fly to China. After a lengthy discussion about
    passports, I reminded him he needed a visa. "Oh no I don't, I've been to
    China many times and never had to have one of those." I double-checked
    and sure enough, his stay required a visa. When
    I told him this he said, "Look, I've been to China four times and every
    time they have accepted my American Express."

    12. A woman called to make reservations. "I want to go from Chicago to
    Hippopotamus, New York." The agent was at a loss for words. Finally,
    the agent asked, "Are you sure that's the name of the town?"
    "Yes, what flights do you have?" replied the customer. After some
    searching, the agent came back with, "I'm sorry, ma'am, I've looked
    up every airport code in the country and can't find a Hippopotamus
    anywhere." The customer retorted, "Oh don't be silly. Everyone knows
    where it is. Check your map!" The agent scoured a map of the state of
    New York and finally offered, "You don't mean Buffalo, do you?" "That's
    it! I knew it was a big animal!"
     
  2. NRAJOE

    NRAJOE YOU TALKIN' TO ME!? Forum Contributor

    I was always trying to roll one of those darn windows down to get some fresh air at 30,000 feet but could never find the window crank! :p
     

  3. oneastrix

    oneastrix G&G Newbie

    My mother owns a string of travel agencies actually. She cranked out a deal with Wal-Mart and now has them in the front of Wal-Marts from Florida to Ark. I retyped this and forwarded this on to her. I'll repost her response when I get it. I wonder if she has heard anything like this?